TotalTails World

Policy

SMS Terms & Conditions

Last updated: August 1, 2026

Effective Date: July 25, 2026

Welcome to the text messaging service of totaltailsworld.com (“we,” “our,” or “us”). This document details the terms governing our mobile notification service. Opting into our text alerts signifies your binding agreement to these SMS Terms & Conditions, along with our main Terms of Service and Privacy Policy.

1. Opt-In Consent & Service Scope

By submitting your mobile number through our online storefront—including during checkout, profile registration, or via promotional pop-ups—you give explicit permission to totaltailsworld.com to send automated promotional and transactional text messages.

Mobile communications may cover:

  • Shipping & Order Alerts: Order confirmations, tracking numbers, and delivery status updates.

  • Security & Account Notices: Password reset prompts, multi-factor login codes, and account updates.

  • Sales & Marketing Alerts: Exclusive discounts, new product releases, flash sales, and tailored recommendations.

  • Checkout Reminders: Automated abandoned cart messages to help you finish placing an order.

  • Service Follow-ups: Support communications regarding order questions or service inquiries.

Messaging Frequency: Message volume fluctuates depending on how frequently you interact with our platform and your account settings.

2. How to Opt Out

You maintain full control over your mobile subscription and can opt out whenever you choose:

  • To stop receiving promotional SMS messages, reply STOP to any text received from totaltailsworld.com.

  • After replying, you will receive a final automated SMS confirming your unsubscription from our marketing system.

Please Note: Unsubscribing from promotional broadcasts does not stop essential transactional texts related to active orders or critical account security.

3. Support Instructions

If you need help or encounter issues with our text service:

  • Reply HELP to any text message from us for instant instructions.

  • Or contact our support team via email at info@totaltailsworld.com or through our store Live Chat.

4. Message & Data Pricing

totaltailsworld.com does not levy extra fees to join our mobile text program. However, standard text messaging and data fees from your mobile service provider may apply. You remain responsible for all mobile charges assessed by your carrier.

5. Confidentiality of Mobile Data

Your privacy is fundamental to our business. All mobile numbers and consent records are handled in strict accordance with our Privacy Policy.

Mobile Privacy Assurance: TotalTails World LLC strictly refrains from selling, leasing, or sharing customer mobile numbers or text opt-in records with external entities or third-party marketers for their commercial use.

6. User Representations

By opting into our text messaging service, you guarantee that:

  • You are 18 years of age or older (or of legal majority in your state).

  • You are the primary account holder or authorized user of the registered phone number.

  • All contact information provided to totaltailsworld.com is current and correct.

7. Delivery Disclaimer & Carrier Limits

While we strive for reliable delivery, mobile text transmission depends on external carrier networks. TotalTails World LLC and wireless carriers are not responsible for delayed, failed, or dropped text messages due to network congestion, signal interference, or carrier spam filters.

8. Amendments to Terms

We reserve the right to modify these SMS terms at any time. Revisions will take effect upon updating the "Effective Date" above. Continuing to receive text updates after changes are posted indicates your acceptance of the revised terms.

9. Contact Information

For questions or legal inquiries regarding our SMS program, please reach out to:

  • Company Name: TotalTails World LLC

  • Website: totaltailsworld.com

  • Email: info@totaltailsworld.com

  • Mailing Address: 901 N Market St Suite 100, Wilmington, DE 19801

  • Live Support: Accessible via our storefront during regular business hours.